We treat every pet as an individual and take pride in doing the best we can for every animal. It is always nice to receive a pat on the back ourselves.
Here are just a handful of the lovely comments we have received from our clients and their pets:
"A big thanks for all the care you gave Odi after his run in with a toy squeaker! From the over the phone advice, through to the emergency intake at night, all the care he was given in hospital, surgery and post op care - it's been brilliant.
The updates we got meant we knew he was in the best place I'm pleased to say he's now fully recovered and back to his usual level of mischief...:)."
Olivia Cooper, March 2017
"I just wanted to thank you, particularly Anita, for the care you took in sending my little cat, Baboo to rainbow bridge at the weekend.
It was a heart breaking decision but made easier by the empathy, kindness and care that you showed. Thank you for making his last trip to the vets so peaceful."
Becca L, February 2017
"6 and a half years ago I was told by my local vet (in Solihull) that my injured cats leg would have to be amputated. A good friend recommended me to Kieran at Avonvale (Kenilworth) for a second opinion. Along with a colleague he operated and saved his leg. My cat is running around as I write. Kieran has looked after him so well ever since, wouldn't go anywhere else. All the staff are excellent."
Gill Davies, February 2017
"Thank you so much to the very lovely Katie and her team for looking after my precious cat today. Now a 3 legged moggy, Katie was excellent in reassuring us that (despite my tears) she would be ok! The veterinary team were so kind to her. The wound is very neat and not nearly as horrific as I imagined. Thank you again for your compassion."
Sophie Gallant-Disbray, January 2017
"Thank you so much for acting so quickly after Harvey managed to eat rat poison on a walk. We're eternally grateful to your staff and the blood donor doggies of Warwickshire who helped save Harvey's life.
Thank you also for the constant contact over the weekend which we really needed. Great service (as always).
Todd and Jo, December 2016
“A big thank you to all the out of hours staff who helped me on Sunday night with my dog Jake. The service you provided was brilliant, and also the girls on reception Monday, who were very sympathetic.
You have gained another customer, when I can face it I'll register my other Labrador with you.”
Julie Richardson, November 2016
To read more of our clients' comments, please download the PDF below: