• Our Clients say
  • Our Clients say
  • Our Clients say
  • Our Clients say
  • Our Clients say
  • Our Clients say

We treat every pet as an individual and take pride in doing the best we can for every animal.  It is always nice to receive a pat on the back ourselves.  

Here are just a handful of the lovely comments we have received from our clients and their pets:
 

"On Friday I had to make the sad decision to have my dog Rolo euthanized. Andrea Davies has been looking after him since early November. I have to say that Andrea has been so thoughtful and very caring throughout. Nothing was too much trouble and always reassuring us with his progress treatments etc. Andrea has made this stressful process less painful for us, by always being understanding of our needs aswell as Rolos. We just can't thank her or the rest of the team enough for your kind, thoughtful and caring way you have always been with us. We will forever be grateful to you all."

Angie, January 2018

"Just wanted to thank Anita at your Leamington Spa branch for her assistance with my cat Sydney this week. She provided invaluable help with making the decision for Sydney to be put to sleep yesterday, and was practical and caring throughout which made the whole process so much easier.

Many thanks."

Karen, November 2017

"After adopting a rescue cat she became ill only a few days after I'd brought her home. I called your surgery (on a Saturday), was seen within the hour and given some treatment for her. Squeak is now back to the cat we first brought home thankfully. I just wanted to say a big thank you for seeing us so quickly especially when we weren't even registered with you at the time, it was really was appreciated. "

Heidi Thumwood, September 2017

"To the team at Kenilworth... Thank you so much for looking after our beautiful Paddy in his last moments before crossing over the rainbow bridge.

Your kindness and compassion was very much appreciated, along with the lovely card we received afterwards."

Sue Malone, September 2017

“I would like to send a thank you to all the staff at Avonvale Warwick especially Simon, Helen and the lovely nurse. Your sensitivity and caring for Max's welfare and comfort are really appreciated. It has never ceased to amaze me how compassionate all the staff are under the saddest of circumstances. Having 2 remaining senior dogs at home I know we have this to go through again reasonably soon but take comfort knowing how well Avonvale will look after them and us.”

Pam, September 2017

"Thank you to Anita at Avonvale. I've just come home to a lovely card from her regarding the loss of our Collie Ali. It was so hard watching my wife sob her heart out as Ali lost her life but Anita made it so much more peaceful than we thought. It's nice to know it's not just a job to some people and that they actually care about the animals and owners. Thank you from the bottom of my heart for making a horrendous situation turn into a lovely send off for a much loved family pet."

Terry Davidson, July 2017

"I would like to put on record how brilliant your staff are, from the receptionists upwards, in particularly Helen Wing who was very sympathetic and understanding when I lost Shadow, and then she saved Teddy's life after the car accident, along with Helen Perryman.
I will be eternally grateful to them, the nurses and all your staff I came in contact with all played a part. Thank you all so much."

Rob Toomey, July 2017

To read more of our clients' comments, please download the PDF below:

Avonvale Clients' Testimonials.