To be an exceptional veterinary practice
- To provide the best possible veterinary service to our clients and patients by building a trusted reputation year on year.
- To ensure our patients receive the highest level of care by emphasising their welfare at all times
- To support this care through best clinical practice and governance
- To continue to employ dedicated professionals who are proud of the care they give and who are valued both as individuals and as part of the Avonvale team.
- We will communicate with clients honestly, treat them fairly and welcome feedback.
- Patient Care - We provide trusted round-the-clock veterinary care that can always be relied on. We treat every animal as if it were our own and will always explore the best treatment options available.
- Staff – Our staff are proud to be part of the Avonvale team and always respect and value their colleagues, clients and patients.
- Client Services – We are committed to meeting our clients needs with a welcoming, friendly and positive approach.
- Teamwork – Our professional and dedicated staff encourage and support each other, share ideas and apply their diverse skills as part of our conscientious team.
- Development – We continue to invest in high quality facilities and to develop our staff through training & mentoring.